Returns & Exchanges
At Double Tops Originals, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your order isn't a perfect fit or style, our streamlined process ensures a quick resolution for a stress-free shopping experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the original items in their secure packaging, ensuring all manufacturer tags and protective seals remain intact to qualify for a full refund.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
